Let's get you connected.

If a Club IT technician has asked you to start a remote session, click the button below. The Club IT SOS app runs without installing anything and lets your technician see your screen once you share the code.

Start a support session Call 844-425-8248

Works on Windows and Mac.

How it works

Three steps, about a minute

STEP 1

Download

Click Start a support session. The Club IT SOS app downloads automatically. If it doesn't, choose Windows or Mac on the next page.

STEP 2

Open the app

Open the file you just downloaded, usually in your Downloads folder. There's nothing to install.

STEP 3

Share the code

The app shows a 9-digit code. Read it to your Club IT technician and they'll connect.

You stay in control

Your technician can only connect with the code you share
You can watch everything they do on your screen
Close the Club IT SOS window at any time to end the session
When you're done, the app stops and access ends

Need help first?

Not sure whether you should start a session, or don't have a technician on the line yet? Contact the help desk and we'll take it from there.

Help desk844-425-8248
Email[email protected]